Ball, Don. International Business: The Challenge of Global Competition. 10th ed. (2006) Irwin/McGraw-Hill. Buy from Amazon.
Beninatto, Renato. Localization Industry 411. Accessed March 2012. http://www.l10n411.com/.
Boiko, Bob. The Content Management Bible. 2nd ed. (2004) John Wiley and Sons. Buy from Amazon.
Bowles, Cenndydd and Box, J. Undercover User Experience Design. (2011) New Riders Press. Buy from Amazon.
Brown, M Katherine, Huettner, Brenda, and James-Tanny, Char. Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools. (2007) Wordware Publishing (now owned by Jones & Bartlett). Buy from Amazon.
Brown, M. Katherine. Multilingual Computing and Technology. “Step By Step” monthly column. 2006: Volume 17. https://multilingual.com/
Colborne, Giles. Simple and Usable: Web, Mobile, and Interaction Design. (2011) New Riders Press. Buy from Amazon.
Collins, Aidan. Multilingual Computing and Technology, “Complying with European Language Requirements”, #55, volume 14, issue 3, April/May 2003. https://multilingual.com/
Culture At Work. Communicating Across Cultures. Accessed March 2012.
Commonsense Advisory. Global Watchtower blog. Accessed December 2013. http://www.commonsenseadvisory.com/blogs.aspx.
Crystal, David. English As a Global Language. 2nd ed. (2003) Cambridge University Press. Buy from Amazon.
Crystal, David. The Cambridge Encyclopedia of the English Language. 2nd ed. (2003) Cambridge University Press. Buy from Amazon.
del Galdo, Elisa and Nielson, Jakob. International User Interfaces. (1996) John Wiley and Sons. Buy from Amazon.
Dreyfuss, Henry. Symbol Sourcebook: An Authoritative Guide to International Graphic Symbols. [Reprint] (1984) Van Nostrand Reinhold. Buy from Amazon.
Drydyk, Jay. Cross-cultural Ethics: A Brief Introduction. (1999) (Accessed March 2012)
Esselink, Bert. A Practical Guide to Localization. (2000) John Benjamins Publishing Company. Amsterdam, The Nederlands. Buy from Amazon.
Ferraro, Gary. Global Brains: Knowledge and Competencies for the 21st Century. (2002) ISBN: 0-9712388-0-4. Out of Print.
Flint, Patricia et al. Technical Communication, “Going Online: Helping Technical Communicators Help Translators”. May 1999. Society for Technical Communication, Arlington, VA. Vol. 46:2, pages 238-248. Buy from IngentaConnect.
Foley, James D. et al. Computer Graphics: Principles and Practice. 3rd ed. (2012) Addison-Wesley Pub. Co. (2013). Buy from Amazon.
ForeignExchange Translation blog. http://blog.fxtrans.com/. Accessed March 2012.
Gentle, Anne. Conversation and Community. (2009) XML Press. Buy from Amazon.
Halvorson, Kristina. Content Strategy for the Web. 2nd ed. (2012) New Riders Press. Buy from Amazon.
Harris, John and Ryan McCormack. Translation Is Not Enough: Considerations for Global Internet Development. 2000. Sapient Corporation. View Here.
Hodge, Sheida. Global Smarts: The Art of Communicating and Deal Making Anywhere in the World. (2000) John Wiley. Buy from Amazon.
Hofstede, Geert. http://geert-hofstede.com/. Accessed March 2012.
Hofstede, Geert. CultureGPS, an iPhone app. http://www.culturegps.com/About.html. Accessed March 2012.
Hoft, Nancy. International Communication: How to Export Information About High Technology. (1995) Wiley Technical Communication Library: New York. Out of Print.
Horton, William. The Icon Book: Visual Symbols for Computer Systems and Documentation. (1994) John Wiley and Sons, Inc.: New York. Out of Print.
Irmler, U. and Fitzpatrick, K. Multilingual Computing and Technology, “Challenges of Localization Project Management”. Jan/Feb 2003. #53, volume 14, issue 1, pages 34-37. https://multilingual.com/
Johnson, Jeff. GUI Bloopers 2.0:Common User Interface Design Don’ts and Dos. 2nd ed. (2007) Morgan Kaufmann Publishers. Buy from Amazon.
Keillor, Bruce. Winning in the Global Market: A Practical Guide to International Business Success. (2011). Praeger. Buy from Amazon.
Kelly, Nataly and Zetzsche, Jost. 2012. Found in Translation: How Language Shapes Our Lives and Transforms the World. Perigee Trade. ISBN: 039953797X, 288 pgs. Buy from Amazon.
Kohl, John R. 2008. The Global English Style Guide: Writing Clear, Translatable Documentation for the Global Market. SAS Institute. Buy from Amazon.
Language Line Translation Services (formerly Lingo Systems, Inc.). The Guide to Translation and Localization: Preparing for the Global Marketplace. 7th ed. (2011) Portland, OR. Out of Print.
Lionbridge Master Series for Documentation (2000). One day training workshop.
Localization Institute. http://www.localizationinstitute.com/. Accessed March 2012.
LSI. The LSI Strategic Planning Model. 2000. http://www.leadstrat.com.
Luong, Tuoc V. Internationalization: Developing Software for Global Markets. John Wiley and Sons. Out of Print.
Luttrell, Carolyn, Swan, Bonnie, et al. Cultural and Educational Perspectives on Adult Learning Activities. 2006. Presented at the annual STC conference in Las Vegas, Nevada (US) May 2006.
Miller, Anistatia R; Brown, Jared M.; et al. Global Graphics: Symbols – Designing with Symbols for an International Market. Rockport Publishers, 2000. Buy from Amazon.
MindTools.com. SWOT Analysis. Accessed March 2012. http://www.mindtools.com/pages/article/newTMC_05.htm.
Modley, Rudolf, Myers, BR, and Comer, DG. Handbook of Pictorial Symbols. (2011) Dover Pictorial Archive. Buy from Amazon.
Morgan, Eileen. Navigating Cross-cultural Ethics: What Global Managers Do Right to Keep from Going Wrong. 1998. Elsevier. ISBN: 0-7506-9915-9. Buy from Amazon.
Multilingual. The entire magazine is devoted to localization and translation issues. https://multilingual.com/
O’Donnell, Sandra Martin et al. Programming for the World: A Guide to Internationalization. (1994) Prentice-Hall. Buy from Amazon.
Peterson, L.K.; Cullen, Cheryl Dangel. Global Graphics: Color – Designing with Color for an International Market. Rockport Publishers, 2000. Out of Print.
Quesenberry, Whitney and Szuc, Daniel. 2012. Global UX: Design and Research in a Connected World. Elsevier/Morgan Kaufmann: Boston. ISBN: 978-0-12-378591-6, 238 pgs. Buy from Amazon.
Rockley, Anne. Managing Enterprise Content. 2nd ed. (2012) New Riders Press. Buy from Amazon.
Rockwell, Browning. Using the Web to Compete in a Global Marketplace. (1998) John Wiley. Out of Print.
Rosenberg, Sarah. Face. 2004 (Accessed March 2012) http://www.beyondintractability.org/essay/face/.
Sabath, Ann Marie. International Business Etiquette. Europe: What You Need To Know To Conduct Business Abroad with Charm and Savvy. (1999) Career Press. Out of Print.
SH3, Inc. How to Win at the Foreign Language Game. (1998). Kansas City, MO: SH3, Inc. Out of Print.
Savourel, Yves. XML Internationalization and Localization. (2001). Sams. ISBN: 0-672-32096-7. Buy from Amazon.
Sellin, Robert and Winters, Elaine. Cultural Issues in Business Communication. 2nd edition. (2005) BookSurge Publishing. ISBN: 0-9703244-1-3. Buy from Amazon.
Singh, Nitish and Pereira, Arun. The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace. (2005) Elsevier. ISBN: 978-0-7506-7849-0. Buy from Amazon.
Society for Technical Communication. Intercom, May 2006. (the entire issue is devoted to internationalization and localization). http://www.stc.org/intercom
Sprung, Robert C. [Ed.]. Translating Into Success: Cutting-edge strategies for going multilingual in a global age. American Translators Association Scholarly Monograph Series, Volume XI 2000. John Benjamins Publishing Company, 2000. Buy from Amazon.
Swan, Michael. 2001. Learner English: A Teacher’s Guide to Interference and Other Problems. Cambridge University Press. ISBN: 0521779391, 375 pgs. Buy from Amazon.
Swisher, Val. Content Rules blog, accessed December 2013. http://www.contentrules.com/blog/
Tarutz, Judith. Technical Editing: the Practical Guide for Writers and Editors. (1992) Hewlett-Packard Press. Buy from Amazon.
Tedopres. The New Language in International Business: Simplified English, 2nd ed. (2004). Tedopres International BV: The Netherlands. Out of Print.
Topping, Suzanne. Multilingual Computing and Technology, “Evaluating Your Corporate Localization Methods”. Oct./Nov. 1999. Sandpoint, ID. Vol. 10, 5:27, pages 43-45. https://multilingual.com/
Tufte, Edward. The Visual Display of Quantitative Information. (2001) Graphics Press. Buy from Amazon.
Weiss, Edmond H. Intercom, “Twenty-Five Tactics to ‘Internationalize’ Your English,” May 1998, p. 11–15. http://www.stc.org/intercom
Yunker, Jon.(2003) Beyond Borders: Web Globalization Strategies. Boston: New Riders Press. ISBN: 0-7357-1208-5 Buy from Amazon.